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Privacy Policy

This policy explains what personal data SPAN Consultancy Services collects, why we collect it, and how we protect it across our technology consulting, workforce solutions, and digital transformation services.

On This Page
Introduction Information We Collect How We Use Information How We Share Information International Data Transfers Data Retention Data Security Cookies & Tracking Your Rights & Choices Candidate & Workforce Data Children's Privacy Changes To This Policy Contact Us

1. Introduction

SPAN Consultancy Services Pte. Ltd. and its group entities ("SPAN CS," "we," "us," or "our") provide technology consulting, workforce solutions, and digital transformation services across Singapore, Malaysia, India, the United States, Mexico, South Africa, and the Philippines. This Privacy Policy describes how we collect, use, disclose, and safeguard personal data when you visit our website, engage us for services, apply for a role through our talent network, or otherwise interact with us.

By using our website or services, you acknowledge that you have read and understood this policy. If you do not agree with our practices, please do not use our website or provide personal data to us.

2. Information We Collect

The personal data we collect depends on how you interact with us , as a website visitor, prospective client, candidate, contractor, or partner.

CategoryExamples
Identity & contact dataName, job title, company, email address, phone number, mailing address
Professional dataCV/resume, work history, qualifications, certifications, references, right-to-work status
Engagement dataService requests, project briefs, contractual and billing details
Technical dataIP address, browser type, device identifiers, pages visited, referral source
CommunicationsEmails, call notes, meeting records, and enquiries submitted through our contact forms

We collect this data directly from you, from publicly available professional profiles, from referrals, and automatically through cookies and similar technologies when you browse our website (see Section 8).

3. How We Use Information

We use personal data for the following purposes:

  • To respond to enquiries and provide requested information about our services
  • To deliver, manage, and support consulting, staffing, and technology engagements
  • To match candidates and contractors with suitable client opportunities
  • To administer contracts, invoicing, and payroll where applicable
  • To comply with legal, regulatory, and employment agency obligations in each jurisdiction we operate in
  • To improve our website, services, and internal operations
  • To send service updates, newsletters, or marketing communications, where you have consented or as otherwise permitted by law

We rely on one or more of the following legal bases, depending on your location: your consent, the necessity of processing to perform a contract with you, our legitimate business interests, or compliance with a legal obligation.

4. How We Share Information

We do not sell personal data. We may share it with:

  • Clients and prospective employers, where you are a candidate or contractor being considered for a role or engagement
  • Group entities across our Singapore, Malaysia, India, US, Mexico, South Africa, and Philippines offices, to coordinate cross-border delivery
  • Service providers who support our operations, such as payroll processors, IT hosting providers, and background-check vendors, under contractual confidentiality obligations
  • Regulators and authorities, where required by applicable law, such as employment agency or tax reporting obligations
  • Professional advisors, including legal and audit firms, on a need-to-know basis

Any third party that processes personal data on our behalf is bound by data protection terms consistent with this policy.

5. International Data Transfers

Given our operations across three continents, personal data may be transferred between countries in which we operate, including jurisdictions that may have different data protection standards than your home country. Where we transfer personal data internationally, we put in place appropriate safeguards, such as standard contractual clauses or equivalent mechanisms recognised under applicable law, to protect that data.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including satisfying legal, accounting, or reporting requirements. Candidate and contractor records are typically retained for the duration of an active engagement and for a reasonable period afterward, in line with local employment and record-keeping regulations. When data is no longer required, we securely delete or anonymise it.

7. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal data against unauthorised access, disclosure, alteration, or destruction. These include access controls, encryption in transit, and regular review of our security practices. No system is completely secure, and we encourage you to take reasonable precautions when sharing sensitive information online.

8. Cookies & Tracking

Our website uses cookies and similar technologies to operate core functionality, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings; disabling certain cookies may limit some website features. We do not use cookies to sell personal data to third parties.

9. Your Rights & Choices

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data, subject to legal retention requirements
  • Withdraw consent to marketing communications at any time
  • Object to or restrict certain processing activities
  • Request a copy of your data in a portable format, where applicable

To exercise any of these rights, please contact us using the details in Section 13. We may need to verify your identity before responding to a request.

10. Candidate & Workforce Data

As a licensed employment agency in Singapore and a registered entity in Malaysia, we process additional categories of data for candidates and contractors placed through our talent network, including right-to-work documentation, background-check results (where authorised), and performance feedback shared by clients. This data is used solely to support placement, compliance, and engagement management, and is handled in accordance with applicable employment and data protection regulations in each jurisdiction.

11. Children's Privacy

Our website and services are directed at businesses and working professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

12. Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please reach out to us.

Get in touch with our team

SPAN Consultancy Services Pte. Ltd. ยท Singapore Headquarters

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SPAN CS
SPANCS

Global Technology, Talent & Digital Transformation Partner. Headquartered in Singapore with operations across three continents.

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